Official OUSIDE support

Support foryour OUSIDE light.

A product question or something not working? Tell us what happened. We’ll help you find the next step.

No account needed. Keep your order number handy.

Your order helps us help you

Direct brand support

Photos help us help you

A few details help us understand your product and your request.

Fields marked * are required.

Full name (optional)

Email address *

Country / region *

Where did you buy it?

Order number *

Copy the complete order number from your order confirmation or order details.

What do you need help with? *

Tell us what happened *

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Photos or proof of purchase (optional)

Drop files here or choose files

JPG, PNG or PDF. Up to 3 files, 10 MB each, 20 MB total.

Quick answers

A good place to start.

Send your order number and a short description of the issue.